1. Money-Back Guarantee
We are confident in the value of the CapCut Editing Pack. If you are not satisfied with your purchase, we offer a 14-day money-back guarantee from the date of purchase.

2. How to Request a Refund

• To request a refund, contact us at contact@renderino.com within 14 days of your purchase.

• Provide your order number, email used for purchase, and a detailed reason for the refund request.

• Refunds will be processed within 5-10 business days upon approval.

• If an incorrect charge was made, we will review and rectify the issue.

• If a duplicate purchase occurs, we will refund the additional transaction upon verification.

3. Chargebacks & Disputes

• Filing an unauthorized chargeback may result in loss of access to the product. Please contact us first to resolve any issues.

• If a chargeback is filed without first reaching out to us, we reserve the right to dispute the claim and provide evidence of product delivery.

3. Refund Eligibility

• Refunds will only be issued if the product has not been extensively used or downloaded beyond reasonable testing.

• Refunds will not be issued for failure to read the product description, system requirements, or compatibility details before purchasing.

• Refund requests must be submitted within 14 days of the original purchase date.

5. How to Request a Refund

• If you believe you are eligible for a refund based on the conditions above, please contact us at contact@renderino.com with your order number, email used for purchase, and a detailed reason for the refund request.

• Refund requests will be processed within 5-10 business days upon approval